Proven processes prevent problems & predict picture-perfect products
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You already know that happy customers are much more fun to work with than upset customers. That's why we work the way we do. We want happy customers!
First and foremost, we aim to create a relationship with you. In fact, most of our clients have been with us for many years. Not only that, but they hire us for relaunches and new projects!
Secondly, we specialise in WordPress websites, and we focus on reliable and budget-friendly solutions. This means choosing and configuring software to make your site look and do how and what you want.
Sure, we have the skills to create custom apps and fully bespoke designs, but unknown quantities lead to bigger budgets, unexpected bugs and costs, and - you guessed it - unhappy customers.
So, we stay in our lane and do what we do best. Great clean, professional websites with super search optimisation and lead generation. Simple.
Secondly, after we chat with you and learn what you need your new site to do for your business, we send you a detailed proposal. If this meets your expectations, we then send you a contract and agree a start date for your project.
Next, we start building. While we work, you can view the testing version of your site at all times. We update this every day and follow-up with you throughout the course of the build. When you are happy with the final result, we launch!
Lastly, it is time to launch your site, or 'go live'! Likewise, we 'handover' at this time, providing you with a user guide and all you need to know to work with your site. Don't worry, that's not the last you'll hear from us. We provide unmatched support for using your site and adding to it over time.