Privacy & Cookies

Sproutee.com website (the Site) is owned by Sproutee Solutions (SPROUTEE). This document outlines how SPROUTEE will use the information you provide us via the Site. If you have any questions or comments, email us at team@sproutee.com.

Your privacy is important

You needn’t supply any personally identifying information to browse the Site. SPROUTEE may amend this privacy policy without notification, and if so, any revisions will be available through the Site.

How We Use Cookies

We use cookies, small files that are stored on your computer, in order to allow our site to function properly as well as to evaluate and improve the experience and performance of our site. We use cookies in 3 ways:

Analytical purposes We use cookies to measure visitor behaviour so that we can improve and enhance the site. This information is anonymised.
Functional purposes The WordPress software that powers our site relies on non-tracking cookies in order to function properly.
User preferences Part of our work to comply with EU directives on disclosure of cookie use, is to offer a pop-up in order to gain user consent to use cookies as described in points 1 and 2. We store use a cookie to remember a user’s consent preference.

Information We Collect

Name, email address and phone number Users may use our contact form to email us. When you use our contact form, we ask for your name, email address and phone number. We’ll only use this information to respond to your request, and we won’t use your information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. SPROUTEE reserves the right to use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Site changes or for customer service purposes). We also reserve the right to contact you regarding violation of this privacy policy, the terms of use or any other law or applicable regulation or policy
Aggregate usage data SPROUTEE may collect data on all users, including data about their usage of the Site, but it is anonymous except as described below under ‘IP addresses’. We use this information to improve and enhance the Site.
Payment Information SPROUTEE uses third party payment gateways for all payments and does not store users’ financial data.

No information submitted by a buyer will be used for any other purpose than to complete a transaction or address a customer service concern.

Access and Control Policy

When a new account or domain, as applicable, is registered with or transferred to SPROUTEE or with one of its affiliates, the process requires and results in the creation of the following within the records of SPROUTEE, in association with said new account or domain:

Name of person registering
Email address
Username
Password

IP Addresses

SPROUTEE collects logs of IP addresses of visitors to the Site for administrative and analytical purposes. SPROUTEE does not, as matter of routine, collect any personally identifiable information through its collection of IP address. However, in cases of suspected abuse or service problems, SPROUTEE may use an IP address in conjunction with other personally identifiable information to enforce our terms of service and/or to protect the Site, its users, or others who may be affected. Except as provided in ‘Sharing Your Information’ SPROUTEE will not share personally identifiable information associated with IP addresses with third parties without your permission. SPROUTEE may share data about aggregate IP addresses, but such data does not include personally identifiable information.

Sharing Your Information

SPROUTEE may share personally identifiable information with third parties in the following cases:

to investigate abusive behaviour or suspected violations of the terms of use of the Site
to respond to subpoenas, court orders, or legal process, to prevent fraud or imminent harm, or to establish or exercise our legal rights or defend against legal claims
in the event that SPROUTEE is acquired by or merged with another company, SPROUTEE will transfer information about you to that other company

Notification of Changes

SPROUTEE may use your information in new, unanticipated ways not previously disclosed in our privacy policy. We will post policy changes to our Site at this location to notify you of any changes and will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back here, periodically.

Third Party Links

The Site may contain external links. When you click an external link, the third-party companies receive your IP address when serving such content to you and may also utilise other technologies such as cookies or web beacons. While SPROUTEE doesn’t provide any personally identifiable information to these third-party companies, we cannot and do not guarantee their privacy policies and practices. SPROUTEE’s privacy policy does not apply to third-party sites and we cannot control the activities, products or services of any third-party site that may be reached through links from the Site.

Acceptance

This privacy policy is incorporated into and subject to the terms and conditions of SPROUTEE’s terms of use, also available on the Site. Use of the Site and the services offered thereby is subject to your compliance with the terms of use, which constitutes a legal agreement between you and SPROUTEE. Each time you use the Site and the services offered thereby you signify and acknowledge that you have read, understood and agree to be bound by the terms of use, which incorporates the privacy policy and any applicable posted guidelines. Use of the Site and any services offered thereby signifies the acceptance of the terms of use and the privacy policy. If you do not agree with the terms of either of these documents, do not provide SPROUTEE with any information and do not use the Site or the services offered thereby. Your continued use of the Site and the services offered thereby in light of changes to this privacy policy, the terms of use, or to the relevant principles thereof will signify your acceptance of the changes.